Privacy Policy

At Abhimantrit by Tathasstu (“we”, “our” or “us”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, browse our products, place an order, contact us or use any of our services.

Abhimantrit by Tathasstu offers spiritual products that are prepared and abhimantrit (energised) through sacred practices and positive intentions before being shipped to customers.

By accessing our website or placing an order, you acknowledge that you have read this Privacy Policy. Where consent is required for the collection or processing of personal information, we will seek it in accordance with applicable law.

1. Information We Collect

We may collect the following categories of information when you interact with our website.

a. Personal Information

When you create an account, place an order, contact us or subscribe to our communications, we may collect:

• Full name
• Email address
• Mobile number
• Billing and shipping address
• City, state, postal code and country
• Any other information you voluntarily provide through our website or customer support channels

b. Order and Transaction Information

When you purchase products from our website, we may collect information relating to:

• Products purchased and quantities ordered
• Order numbers and order history
• Order confirmation and fulfilment status
• Payment status and transaction references
• Shipping, delivery, cancellation and refund details
• Customer support requests relating to your orders

Payments may be processed by third-party payment service providers. We do not intend to collect or store complete payment card details, banking passwords or other sensitive payment credentials on our own systems.

c. Customer Communications

If you contact us with questions about our products, their spiritual significance, product selection, order status, delivery or other matters, we may retain the information you provide to respond to your enquiry and improve our customer service.

d. Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address and general location information derived from it
• Browser type and device information
• Operating system
• Pages viewed and products browsed
• Referring websites and time spent on our website
• Cookies and similar tracking technologies, where applicable

2. How We Use Your Information

We use the information collected for purposes including:

• To process, confirm and fulfil your orders.
• To arrange product packaging, dispatch and delivery.
• To communicate order confirmations, payment updates, shipping notifications and delivery information.
• To respond to customer enquiries and provide after-sales support.
• To process cancellations, returns and refunds in accordance with our applicable policies.
• To maintain order histories, transaction records and accounting information.
• To improve our products, website functionality and shopping experience.
• To understand customer preferences and evaluate website performance.
• To detect and prevent fraudulent transactions, misuse and unauthorised activity.
• To send product updates, offers, newsletters and promotional communications where permitted by law and subject to applicable consent requirements.
• To comply with applicable legal, regulatory and accounting obligations.

We will not use your personal information for purposes unrelated to those described in this policy unless we have an appropriate legal basis to do so.

3. Order Processing and Delivery

To deliver your purchases, we may share the information necessary to fulfil your order with relevant service providers, including payment processors, logistics partners and courier companies.

This may include your name, contact number, delivery address, order reference and information required to identify or deliver your package.

Such information will be shared only to the extent reasonably necessary for order processing, delivery, customer support or other relevant operational purposes.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember customer preferences, understand website traffic and support marketing activities.

These technologies may help us:

• Keep essential website features functioning.
• Remember shopping preferences and improve navigation.
• Understand how customers browse products and interact with our website.
• Measure website performance and marketing effectiveness, where applicable.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, we will seek consent before using non-essential cookies or similar tracking technologies.

5. Sharing of Personal Information

We do not sell your personal information to third parties.

We may share relevant information with the following categories of recipients where necessary:

• Payment service providers: To process payments, verify transactions and facilitate refunds.
• Courier and logistics partners: To dispatch, transport and deliver orders.
• Website and e-commerce service providers: To operate our website, shopping cart, checkout process and order management systems.
• Communication providers: To send order confirmations, delivery updates and customer support communications.
• Analytics and marketing providers: To measure website performance and manage promotional activities, where applicable and subject to relevant consent requirements.
• Professional advisers: Such as legal, accounting or compliance professionals, where necessary.
• Government authorities and law enforcement: Where disclosure is required by applicable law or a valid legal process.
• Business successors: In connection with a merger, restructuring, acquisition or transfer of business assets, subject to applicable legal requirements.

We aim to limit the information shared to what is reasonably necessary for the relevant purpose.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, payment gateways, delivery tracking platforms or social media services.

These third parties operate independently and may have their own privacy policies and data handling practices. Abhimantrit by Tathasstu does not control the privacy practices or security measures of independent third-party websites.

We encourage you to review their privacy policies before sharing personal information directly with them.

7. Data Storage and Security

We take reasonable measures to protect your personal information against unauthorised access, disclosure, alteration, loss or misuse.

These measures may include appropriate technical safeguards, access restrictions and the use of reputable service providers.

Access to customer information is intended to be limited to authorised individuals and service providers who need it for legitimate business purposes.

However, no electronic transmission or storage system can be guaranteed to be completely secure. While we take reasonable steps to safeguard your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, providing customer support, maintaining transaction records, resolving disputes and complying with applicable legal requirements.

Certain information, including invoices and transaction records, may need to be retained for legally prescribed periods.

When personal information is no longer required, we will take reasonable steps to delete it, anonymise it or otherwise dispose of it securely, subject to applicable retention obligations.

9. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

• Request information about the personal data we hold about you.
• Request correction or updating of inaccurate or incomplete information.
• Withdraw consent where consent is the applicable legal basis for processing.
• Request deletion of personal information where legally permissible and where retention is no longer required.
• Opt out of promotional emails or other marketing communications.
• Raise concerns or grievances regarding the handling of your personal information.

You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in the communication, where available. You may also contact us directly to manage your communication preferences.

Please note that withdrawing consent or requesting deletion may affect our ability to provide certain services. We may retain information where permitted or required by law.

To exercise your privacy rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before acting on your request.

10. Children’s Privacy

Our website is not intended to be used independently by children without appropriate parental or guardian involvement where required by law.

We do not knowingly collect children’s personal information in circumstances where such collection is prohibited. If we become aware that personal information has been collected in violation of applicable requirements, we will take appropriate steps to address the matter.

Where applicable law requires parental consent or other safeguards for processing a child’s personal information, we will follow the relevant requirements.

11. International Data Processing

Depending on the service providers and technology used to operate our website, personal information may be processed or stored in locations outside your state or country of residence.

Where applicable, such processing will be subject to the requirements of relevant data protection laws and any restrictions on international transfers of personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our products, website functionality, business practices or applicable laws.

Any revised policy will be published on this page along with an updated “Last Updated” date. We encourage you to review this page periodically to remain informed about how we handle personal information.

13. Company & Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Abhimantrit is a subsidiary of THRIVELABS TECH PRIVATE LIMITED and operates within its group of companies, offering astrology, spiritual guidance, and holistic healing services through its platform.

• Brand: Abhimantrit by Tathasstu
• Legal entity: THRIVELABS TECH PRIVATE LIMITED
• Website: this website
• Email: care@tathasstu.com
• Mobile: +91-9756303737
• Business address: Office no -201, Plot no 3, Stellar 1423, Sector 142, Noida, Gautambuddha Nagar, Uttar Pradesh, 201305

We will review and respond to privacy-related enquiries in accordance with applicable law. You can also reach us through Contact Us.

By using our website and services, you acknowledge this Privacy Policy and understand how your personal information may be handled as described above, subject to applicable consent requirements and legal rights.