Shipping & Delivery Policy

At Abhimantrit by Tathasstu, we take care to prepare and package your spiritual products with devotion and attention. Every product offered as Abhimantrit is pre-energised through sacred practices and positive intentions before being dispatched, so it reaches you ready to be part of your spiritual journey.

This Shipping & Delivery Policy explains how we process, ship and deliver orders placed through this website.

1. Order Processing

Orders are processed after successful payment confirmation, except for orders placed using an approved alternative payment method.

Please allow 1–2 business days (typically 24–48 hours, excluding Sundays and public holidays) for order processing and preparation before dispatch.

Processing times may vary during festivals, promotional events, high-demand periods or unforeseen circumstances.

If an item is temporarily unavailable or an order requires additional processing time, we will make reasonable efforts to notify you using the contact details provided at checkout.

2. Shipping & Delivery Timelines

Estimated delivery timelines depend on your delivery location, courier service and the time required to process your order.

• Within India: Estimated delivery within 3–7 business days after dispatch.
• Remote locations: Deliveries to remote areas or locations with limited courier access may take longer.
• International orders: International shipping is available where offered at checkout. Estimated delivery is often 7–21 business days after dispatch. Customs clearance can add time.

Delivery estimates are indicative and not guaranteed. Delays may occur due to weather conditions, public holidays, courier disruptions, operational issues or other circumstances beyond our reasonable control.

Where a delivery delay materially affects your order, please contact our support team for assistance. Nothing in this policy limits any rights you may have under applicable consumer protection laws.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

• Standard shipping: The applicable charge, if any, is shown at checkout before you pay.
• Free shipping: Promotional free shipping, including insured shipping offers, applies only while it is advertised on the site.
• Additional charges: Any applicable delivery-related charges will be disclosed before the order is placed.

Shipping charges may vary based on the delivery location, order weight, package dimensions or delivery method.

4. Order Confirmation & Tracking

Once your order is successfully placed, you may receive an order confirmation through your registered email address, phone number or another communication channel used by us.

After dispatch, tracking details will be shared where tracking is available through our courier partner. Tracking updates may take some time to appear in the courier system. You can also use Track Order with your order number.

If you have not received your order confirmation or tracking details within the expected timeframe, please contact us with your order number.

5. Accurate Delivery Information

Please ensure that your shipping address, phone number, email address and other delivery details are accurate and complete when placing your order.

Abhimantrit by Tathasstu cannot guarantee successful delivery where an order contains incorrect or incomplete information supplied by the customer. If you notice an error, contact us as soon as possible.

Once an order has been dispatched, changes to the shipping address or delivery instructions may not be possible. We will try to assist where the courier’s process allows it.

Additional delivery attempts, re-shipping charges or other costs arising from an incorrect address or an unsuccessful delivery may apply where reasonably justified and permitted by applicable law. Any applicable charges will be communicated to you.

6. Delivery Attempts & Undelivered Orders

Our courier partners may contact you or attempt delivery using the details provided with your order.

If a delivery is unsuccessful because the recipient is unavailable, the address is incomplete, or the parcel is refused or unclaimed, the courier may return the shipment to us.

If your order is returned to us, please contact our support team. Depending on the circumstances, we may arrange re-shipping or explain the available cancellation or refund options. Any additional shipping charges will be communicated before re-shipping.

This section does not restrict any remedies available to you under applicable law, including where an order is not delivered as agreed.

7. Damaged, Incorrect or Missing Items

We take care to package orders appropriately before dispatch. However, if your parcel arrives damaged, contains an incorrect product, or appears to be missing an item, please contact us at care@tathasstu.com.

To help us resolve the issue, please provide:

• Your order number.
• A description of the issue.
• Clear photographs or an unboxing video, if available.
• Photographs of the outer packaging and shipping label, where relevant.

Please report the issue as soon as reasonably possible after delivery so that we can investigate it with our team or courier partner. We may request additional information where necessary.

Depending on the circumstances and the applicable policy, we may arrange a replacement, reshipment, refund or another appropriate resolution. Any request will be handled in accordance with our Refund, Return & Replacement Policy and applicable law.

Failure to provide photographs or report an issue within a suggested timeframe will not automatically remove any rights available to you under applicable law.

8. Products Requiring Special Care

Our collection may include crystals, natural stones, bracelets, anklets, malas, rudraksha products, decorative spiritual items and other products.

We take reasonable care when packaging these items for transit. Natural products may have variations in colour, pattern, shape, texture or size. Such variations may be inherent to the material and do not necessarily indicate damage or a defect, provided the product substantially matches its description.

Please refer to the relevant product listing for specific product details and care instructions.

9. Abhimantrit Product Preparation

Products identified as Abhimantrit are pre-energised through the sacred practices followed byAbhimantrit by Tathasstu before dispatch.

Shipping and delivery do not include a separate energisation ritual unless explicitly stated in the relevant product listing or order confirmation.

Our spiritual practices reflect the intention and purpose with which the products are prepared. They do not guarantee specific personal, financial, health, relationship or other outcomes.

10. Delays & Exceptional Circumstances

We make reasonable efforts to dispatch and deliver orders within the stated timelines. However, delays may occur due to circumstances such as:

• Severe weather or natural events.
• Public holidays or festival-related delivery disruptions.
• Courier service interruptions.
• Incorrect or incomplete address details.
• Government restrictions or other unforeseen events.

If we become aware of a significant delay, we will make reasonable efforts to communicate relevant updates. If your order remains undelivered beyond the expected timeframe, please contact our support team so we can investigate.

11. International Shipping, Customs & Duties

International shipping is available only if expressly offered at checkout or on our website.

For international orders, customs duties, import taxes or other charges may apply depending on the destination country’s rules. Unless the order price states otherwise, those charges are payable by the customer.

Customers are responsible for providing accurate international shipping information and complying with applicable import requirements. Delivery timelines may be affected by customs clearance or local delivery procedures.

12. Company & Contact Us

For questions about shipping, tracking or delivery, please contact:

Abhimantrit is a subsidiary of THRIVELABS TECH PRIVATE LIMITED and operates within its group of companies, offering astrology, spiritual guidance, and holistic healing services through its platform.

• Brand: Abhimantrit by Tathasstu
• Legal entity: THRIVELABS TECH PRIVATE LIMITED
• Website: this website
• Email: care@tathasstu.com
• Mobile: +91-9756303737
• Business address: Office no -201, Plot no 3, Stellar 1423, Sector 142, Noida, Gautambuddha Nagar, Uttar Pradesh, 201305

Please include your order number in your communication so that we can assist you more efficiently. You can also use Contact Us.

13. Policy Updates

Abhimantrit by Tathasstu may update this Shipping & Delivery Policy from time to time. Any updated version will be published on our website with its revised effective date. Changes will not remove rights that customers are entitled to under applicable law.

By placing an order, you acknowledge that you have read this policy and understand the shipping and delivery terms applicable to your purchase.